Our customers need solutions on a daily basis which simply are not available in our catalog, nor that of any other door hardware manufacturer. The true value of Classic Brass to our dealers is our desire to be ‘the solution’ to their client's unique requirements. We have the flexibility and technical knowledge to address the real world problems other hardware companies cannot react to...unusual plate sizes, limited clearance issues, exotic finishes – we will respond to your needs and offer the solutions you seek. The following short stories are examples of how we have provided Classic Solutions to our valued dealers.
Peter’s customer originally ordered flush pull hardware for a 1-3/4” door. During the fulfillment process of the customer door order, the doors were delivered as 1-3/8”. His client needed a solution for privacy pocket door trim and lock.read more