Our customers need solutions on a daily basis which simply are not available in our catalog, nor that of any other door hardware manufacturer. The true value of Classic Brass to our dealers is our desire to be ‘the solution’ to their client's unique requirements. We have the flexibility and technical knowledge to address the real world problems other hardware companies cannot react to...unusual plate sizes, limited clearance issues, exotic finishes – we will respond to your needs and offer the solutions you seek. The following short stories are examples of how we have provided Classic Solutions to our valued dealers.
Erika's client requested a custom size escutcheon with a unique variation of a ONE STEP edge detail. The client requested ONE STEP edge on the sides of the escutcheon and a SLAB edge on the top/bottom of the escutcheon to complement the specified Fifth Avenue Collection knob.
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