Our customers need solutions on a daily basis which simply are not available in our catalog, nor that of any other door hardware manufacturer. The true value of Classic Brass to our dealers is our desire to be ‘the solution’ to their client's unique requirements. We have the flexibility and technical knowledge to address the real world problems other hardware companies cannot react to...unusual plate sizes, limited clearance issues, exotic finishes – we will respond to your needs and offer the solutions you seek. The following short stories are examples of how we have provided Classic Solutions to our valued dealers.
John was working with a client on a Kiawah Island residence, which was undergoing extensive remodeling. The client selected a lever from the traditional St. Georges Collection. The new M/P doors and screen doors, in several locations of the residence, would not accommodate the standard projection lever – the space was too narrow. The client needed customization of the lever to meet specifications of 7/8” for clearance, from the standard 1-5/8".read more